In a confusing turn of events reminiscent of the disorientation surrounding the PS5 pre-order sales, the Xbox Series X/S sales faced their own lack of clarity today when preorders started. The Xbox Series X sales have proved to be very confusing for multiple would-be buyers, and one reason is that some people are simply getting two different console generations mixed up.
Tons of people went online today to try and pre-order their own Xbox Series X, but many people came away disappointed both with the overwhelmingly high demand and with technical glitches on overloaded websites. Many people were already aware of the fact that the Xbox Series X/S pre-orders would be in short supply, but some people were simply not prepared for how fast the console could and did sell out on various retailers’ websites.
The OP opines that it would have been better if Microsoft had left “X” behind entirely and stuck to a completely new name for the upcoming console, so that this confusion could be avoided entirely, as one can see over the general population’s confusion over the Wii U vs the Wii.
Despite the confusion over both the Xbox Series X/S and the PS5 pre-orders, all three consoles sold out, so Microsoft and Sony’s marketing teams can be congratulated, at least. Still, it’s possible that once the pre-orders start arriving, Microsoft will see an increase in Xbox One X returns.
The Xbox Series X and Series S release November 10.