What Does User Flow Mean?
User flow is a term for the description of a set of tasks that a user must do to complete some process. In IT and on the Web, professionals might analyze user flows to try to make websites or technologies more user-friendly, and to understand the goals of the user as well as the goals of the company or other party that the Web project serves.
Techopedia Explains User Flow
In general, the user flow can be boiled down to an essential number of steps. Suppose someone is looking at a user flow for the purchase of some product on the Web; here, the user flow would start with entering the URL or clicking into the landing page. It would consist of the user looking at and clicking on menus, to get to a product page, and then selecting a product in a shopping cart or otherwise proceeding to the purchase point.
