Where is Uber available?

How do you become an Uber rider?

Requirements

Rider app

How does Uber work for riders?

Submit a trip request

  • Open Uber on your mobile device. Type in where you are going in the “Where to?” box Select a ride mode by tapping one of the following options that should appear with a fare estimate alongside them: UberX, Comfort, Exec, UberXL, UberBLACK, UberTAXI, UberSUV, UberLUX, UberPOOL, or Assist. You may see some or all of these options, depending on your location, time, and sheer availability. You will also see how many people each can take. Select which method of payment you want to use. The payment method is below the ride modes and your default option will be automatically selected but you can change it if you tap on it. Tap the “Confirm UberX (or whichever ride mode you’ve selected)” button at the bottom. You’ll then be asked to confirm your pickup spot. Be sure to check properly to make sure your phone’s location has got it right. Press “Confirm Pickup”. Uber may take a few seconds or a few minutes to find a driver nearby. Once Uber’s found a match, it will bring you to a screen where you can watch your driver navigate toward you on a map and see his or her’s ETA. From this screen, you can also see the driver’s name, license plate, photo, rating, and a temporary substitute number for contact.

Cancel your trip

Follow your trip

  • When the driver has arrived and noted in his own app that you’ve entered the vehicle, you will see a new Map screen. You can use this to follow your trip. You can also hit tap Send Status on the Map screen to share your ETA in real-time, so your contacts know you’re safe. When you’ve arrived at your destination, the driver will note in his app that the trip is complete, and then your app will automatically process the payment with the payment option stored in your account. You’ll be able to see past trips by tapping on the three lines in the top right of the Uber app, followed by Your Trips.

Rate your driver

What do the different Uber cars mean?

  • UberX: An everyday car for up to three riders Comfort: New spacious cars with top-rated drivers for up to three riders Exec: Premium rides in high-end cars for up to three riders UberXL: An everyday car for up to five riders UberBLACK: A high-end sedan for up to three riders UberTAXI: A partner taxi cab for up to three riders Intercity:  Taking riders from city to city UberSUV: An SUV for up to five riders UberLUX: A high-end luxury car for up to three riders UberPOOL: Share your ride with other riders and be automatically charged a guaranteed split fare Assist: An UberX option that is designed to provide additional assistance to seniors and people with disabilities

What other features does Uber offer to riders?

How do you become an Uber driver?

Driver app

Independent contractor/worker

Insurance

Are there alternatives to Uber?

What is UberEATS?