What Does Self-Serve Access Portal Mean?
A self-serve access portal gives end users access to a particular system, along with other features and services as a part of a digital login and authentication process. These types of systems are popular in many enterprise IT architectures, including human resources systems.
Techopedia Explains Self-Serve Access Portal
The idea behind a self-service portal is that the end user does all of the work without having to collaborate with a network insider or a team member associated with maintenance and support for the system. Self-service designs can often help with productivity, and also with user satisfaction, because end users do not have to ask for help every time they want to change something or get access to information.
