What Does Digital Employee Experience (DEX) Mean?
Digital employee experience (DEX) describes the quality of a workforce’s daily interactions with the technology they use to get work done.
Techopedia Explains Digital Employee Experience (DEX)
According to the research firm Gartner, employees who are dissatisfied with workplace applications are twice as likely to leave their job. The same Gartner survey found that only 13% of employees are fully satisfied with their digital experience at work. In response, many organizations have been making significant investments, both in time and money, to improve employee engagement.