What Does Intelligent Virtual Assistant Mean?
An intelligent virtual assistant is an engineered entity residing in software that interfaces with humans in a human way. This technology incorporates elements of interactive voice response and other modern artificial intelligence projects to deliver full-fledged “virtual identities” that converse with users.
Techopedia Explains Intelligent Virtual Assistant
Some of the most famous intelligent virtual assistants are Apple’s Siri and Microsoft’s Cortana, which are delivered with these companies’ operating systems and mobile platforms. However, not to be outdone, natural language company Nuance has also produced its own intelligent virtual assistant named Nina, which is being promoted as a customer service solution.
